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Remote hands and smart hands. In your Frankfurt racks.

A data center technician in your Frankfurt racks: reboots, cabling, hardware swaps and checks, done on your instructions.

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What we do. Whatever needs a person in the room.

  • Reboots and power cycles

    A server that won’t answer, restarted on your instructions.

  • Cabling and labelling

    Cables added, moved, traced or labelled to your plan.

  • Hardware swaps

    Drives, power supplies, memory and other parts replaced with the part you send.

  • Checks and photos

    Status lights, cables and rack read out and photographed for your team.

How a job runs. In four steps.

  1. Tell us the job

    Send the site, the rack and what needs doing.

  2. Get a quote

    We confirm the scope and send a quote before any work starts.

  3. Arrange access

    You add our technician to the datacenter’s access list, as for any visitor.

  4. We do the work

    On site, as agreed, and we report back when the job is done.

Questions, answered.

Remote hands are simple tasks done on your instructions, like a reboot or a cable check. Smart hands are jobs that need a technician’s judgement, like swapping a failed part or recabling a rack.

Yes. Tell us the date and the work in your request.

No. We work in the racks you already rent.

Other services

Need hands in the room? Tell us the job.

Send us the site, the rack and the work, and we’ll come back with a quote.

Request a quote